xh777 Terms & Conditions

These Terms and Conditions ("Terms") govern the relationship between xh777 and each individual who registers, accesses, or uses the xh777 platform available at xh777.app ("the Platform"). These Terms apply to all services provided by xh777, including but not limited to sports betting, casino games, live dealer tables, the xh777 Wallet, Astar Live, slot games, and all promotional and bonus programmes.

By completing the registration process on xh777, you confirm that you have read, understood, and agreed to be bound by these Terms, along with our Privacy Policy and Responsible Gaming Policy, all of which are incorporated herein by reference. Your continued use of the Platform constitutes ongoing acceptance of any updated version of these Terms.

xh777 reserves the right to modify, update, or replace these Terms at any time. Where material changes are made, xh777 will endeavour to notify registered players via the email address on file. It remains the Player's responsibility to review these Terms periodically to remain informed of any changes.

To be eligible to register and use the xh777 Platform, you must satisfy all of the following conditions at the time of registration and on an ongoing basis:

• You are at least 21 years of age;
• You are accessing the Platform as a private individual and not on behalf of a third party;
• You are not a resident of any jurisdiction in which online gambling is prohibited by applicable law;
• You have not previously been self-excluded from xh777 or any other gambling platform in a manner that remains in effect;
• You have full legal capacity to enter into a binding agreement under the laws applicable to you;
• You are not an employee, contractor, director, or associate of xh777 or any of its affiliated companies, game suppliers, or payment processors, nor an immediate family member of any such person.

xh777 conducts mandatory Know Your Customer (KYC) verification for all accounts. You will be required to submit valid government-issued identification documents — such as a CNIC (Computerised National Identity Card), passport, or driving licence — to verify your age, identity, and residential address before withdrawals are processed or at any point the Company deems necessary.

Each individual may hold only one registered account on the xh777 Platform. The creation of duplicate, multiple, or linked accounts by the same person is strictly prohibited and may result in the suspension of all associated accounts, the forfeiture of any balances, and a permanent ban from the Platform.

When registering your account, you are required to provide accurate, complete, and truthful information, including your full legal name, valid email address, date of birth, and contact details. You must promptly update your account information in the event of any change. xh777 shall not be liable for any loss arising from inaccurate or outdated account information provided by the Player.

• Account credentials, including your password and login details, are strictly personal and must not be shared with any third party;
• You are solely responsible for all activity conducted through your account, whether or not authorised by you;
• You must notify xh777 support immediately at [email protected] if you suspect any unauthorised access to your account;
• xh777 strongly recommends enabling two-factor authentication (2FA) on your account to enhance security;
• Accounts that remain inactive for a continuous period of 12 months or more may be classified as dormant, and administrative fees may apply in accordance with the Company's dormant account policy.

xh777 reserves the right to refuse registration or suspend any account at its sole discretion, particularly where it reasonably suspects fraudulent activity, misrepresentation, or a breach of these Terms.

xh777 accepts deposits via the following payment methods available to Pakistani players: JazzCash, EasyPaisa, HBL bank transfer, UBL bank transfer, Meezan Bank transfer, and USDT cryptocurrency. The minimum deposit amount is PKR 200. Payment method availability may vary and is subject to change without prior notice.

All funds deposited into your xh777 account must originate from a payment method registered in your own name. xh777 strictly prohibits the use of third-party payment accounts. Any deposit identified as originating from a third-party source will be reversed, the account suspended, and the matter referred for investigation.

• xh777 does not charge fees on deposits; however, your payment provider may apply their own transaction charges;
• All account balances are maintained in Pakistani Rupees (PKR) unless otherwise indicated;
• Deposits made in error are subject to the Company's standard reversal request procedure — contact support immediately;
• xh777 operates a segregated player funds policy to ensure player balances are protected separately from operational funds;
• The Company reserves the right to request documentation verifying the source of funds for deposits exceeding defined thresholds as part of its anti-money laundering obligations.

Withdrawal requests are processed to the same payment method used for the corresponding deposit, subject to method availability. The minimum withdrawal amount is PKR 500. xh777 targets processing all withdrawal requests within 30 minutes of approval, though actual transfer times may vary depending on the receiving institution.

Before any withdrawal is processed, the Player must have completed full KYC verification, including submission of valid identity documentation and proof of ownership of the nominated payment method. Withdrawal requests submitted prior to KYC completion will be held pending verification.

• A Player may not withdraw funds that are subject to active wagering requirements from bonus credits;
• xh777 reserves the right to conduct enhanced due diligence on withdrawal requests above PKR 100,000, which may extend processing timelines;
• Fraudulent withdrawal attempts — including chargebacks, false dispute claims, or use of stolen payment credentials — will result in immediate account termination and legal referral;
• Cryptocurrency withdrawals in USDT are subject to prevailing network gas fees, which will be deducted from the withdrawal amount;
• Where a withdrawal is declined for compliance reasons, the Player will be notified and provided with an opportunity to resolve the underlying issue.

xh777 offers various bonuses and promotional offers to eligible Players, including but not limited to: welcome bonuses, reload bonuses, cashback offers, free spins, and loyalty programme rewards. All bonuses are subject to the specific terms and wagering requirements applicable to each promotion, which will be clearly stated at the point of the offer.

• Only one welcome bonus is available per player, per household, per IP address, and per device;
• Bonuses are non-transferable and hold no cash value until wagering requirements are fully met;
• xh777 reserves the right to withdraw, modify, or cancel any promotional offer at any time with or without prior notice;
• Abuse of bonuses — including but not limited to bonus stacking, systematic low-risk hedging, or exploitation of promotional errors — will result in bonus cancellation and may lead to account suspension;
• Free bet and free spin winnings are subject to the specific conversion terms stated in the relevant promotion;
• Bonuses credited in error must be returned; xh777 may reclaim such amounts from the Player's real-money balance where applicable.

xh777 provides a sportsbook covering cricket (including PSL and international matches), Kabaddi, football, UFC, and other sporting events. All bets are accepted subject to the following general rules, which apply across all sports and market types on the xh777 platform.

• A bet is not valid until it has been accepted and confirmed by the xh777 system — confirmation will be displayed on-screen and logged in your account bet history;
• Bets placed after an event has commenced (in-play bets) are accepted at the Company's discretion and at the odds displayed at the time of acceptance;
• In the event of an obvious pricing error, xh777 reserves the right to void any bet placed at the incorrect odds, regardless of whether the selection has already settled;
• Where an event is cancelled, postponed, or abandoned without a result being determined, bets will generally be voided and stakes returned — specific rules apply per sport and market type;
• xh777 applies maximum payout limits per event and per day; these limits are displayed within each market and may be changed without prior notice;
• Winnings from voided bets are not payable; the original stake will be returned to the Player's account balance.

For Kabaddi markets specifically, xh777 follows the official results declared by the relevant Kabaddi federation or governing body for the tournament in question. xh777 celebrates Pakistan's proud Kabaddi heritage and aims to offer the most competitive and comprehensive Kabaddi betting markets available to Pakistani players.

All casino games available on xh777 — including slot games, live dealer tables (Teen Patti, Andar Bahar, Roulette, Blackjack), and other RNG-based games — are operated by certified third-party game providers. Each game uses a certified Random Number Generator (RNG) that has been independently audited to ensure fair and unpredictable outcomes.

• Return-to-Player (RTP) percentages for each game are provided by the respective game supplier and are available within the game's information panel;
• In the event of a technical malfunction or disconnection during a game round, the outcome of that round shall be determined by the game system's logged state at the time of interruption;
• xh777 is not liable for losses arising from technical faults caused by the Player's own device, internet connection, or software environment;
• Live dealer game results are final once the dealer has announced the outcome and the round has closed — no post-round adjustments will be made except in cases of verified technical error on xh777's infrastructure;
• Game availability may be restricted based on the Player's jurisdiction, account status, or promotional eligibility.

The following conduct is strictly prohibited on the xh777 Platform. Any Player found to have engaged in any of the below activities will have their account immediately suspended, all funds held pending investigation, and may face permanent exclusion and/or referral to relevant law enforcement authorities:

• Providing false, misleading, or fraudulent information during registration or KYC verification;
• Accessing or attempting to access another Player's account without authorisation;
• Using automated bots, scripts, crawlers, or any software tool to interact with the Platform in a non-human manner;
• Exploiting errors, loopholes, or vulnerabilities in the Platform's software to gain an unfair advantage;
• Engaging in match-fixing, collusion with other Players, or any form of sporting event manipulation;
• Money laundering, structuring, or any activity designed to disguise the origin of funds transacted through xh777;
• Creating multiple accounts for the purpose of claiming duplicate bonuses or circumventing platform restrictions;
• Facilitating gambling by persons under 21 years of age;
• Any conduct that is abusive, threatening, or harassing toward xh777 staff or other Players via any communication channel.

xh777 is firmly committed to promoting responsible gambling practices. We recognise that for some players, gambling can become problematic, and we take our duty of care seriously. xh777 provides a range of self-management tools that all registered Players may access at any time through their account settings or by contacting support.

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your xh777 account;
• Session Time Limits: Restrict the duration of your individual gaming sessions;
• Loss Limits: Set a maximum loss threshold beyond which further play is restricted for a defined period;
• Cooling-Off Period: Temporarily suspend your account for a defined period of 24 hours, 7 days, or 30 days;
• Self-Exclusion: Permanently close your account and opt out of all xh777 marketing communications — this action is irreversible for a minimum period of 6 months.

If you believe your gambling behaviour is causing harm, we strongly encourage you to use these tools immediately or contact our 24/7 support team. For further information on responsible gaming policies and self-exclusion options, please visit our dedicated Responsible Gaming page. The 21+ age restriction is enforced at all times without exception.

To the fullest extent permitted by applicable law, xh777, its directors, officers, employees, affiliates, agents, contractors, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the xh777 Platform, including but not limited to loss of profits, loss of data, or loss of goodwill.

• xh777 does not guarantee the uninterrupted availability of the Platform and accepts no liability for losses arising from scheduled or unscheduled downtime;
• The Company accepts no liability for losses resulting from events outside its reasonable control, including force majeure events such as natural disasters, government actions, or telecommunications failures;
• xh777's total aggregate liability to any Player in connection with these Terms shall not exceed the total amount deposited by that Player in the 30 days preceding the event giving rise to the claim;
• Nothing in these Terms shall limit xh777's liability for death or personal injury caused by its own negligence, fraud, or fraudulent misrepresentation.

All content on the xh777 Platform, including but not limited to the xh777 brand name, logo, website design, graphics, text, software, game interfaces, and promotional materials, is the exclusive intellectual property of xh777 or its respective licensors. All rights are expressly reserved.

You may not reproduce, copy, distribute, transmit, display, modify, create derivative works from, or exploit any part of the xh777 Platform or its content without express prior written consent from xh777. Unauthorised use of xh777 intellectual property constitutes infringement and may give rise to civil and criminal liability.

xh777 reserves the right to amend, revise, or update these Terms and Conditions at any time. Where changes are material, xh777 will provide notice to registered Players via the email address associated with their account, or by displaying a prominent notice on the Platform. The effective date of any updated Terms will be clearly indicated at the top of this page.

Your continued use of the xh777 Platform following the effective date of any updated Terms constitutes your acceptance of the revised Terms. If you do not agree with the amended Terms, you must immediately cease use of the Platform and may request account closure by contacting support.

These Terms and Conditions, and any dispute or claim arising out of or in connection with them or their subject matter or formation, shall be governed by and construed in accordance with the laws applicable under xh777's international gaming licence jurisdiction. The specific governing jurisdiction is determined by the licensing authority under which xh777 operates and may be updated from time to time.

In the event of a dispute between a Player and xh777, the Player is required to first submit a formal complaint via the support channel at [email protected]. xh777 commits to acknowledging all formal complaints within 48 hours and providing a substantive response within 14 calendar days. Where a dispute cannot be resolved through the internal complaints process, the Player may refer the matter to the applicable dispute resolution body specified by xh777's licensing authority.

If you have any questions, concerns, or feedback regarding these Terms and Conditions, or any aspect of the xh777 Platform, please do not hesitate to reach out to our support team. We are available 24 hours a day, 7 days a week.